A while back I wrote about my frustration at my new Razer mouse not working after Apple updated OS X to 10.4.3. I sent an email to Razer to tell them what happened, and today, I received an email from them, with a driver attached, that fixed all the problems. Turnaround time: a mere 9 days.
Kudos to Razer for responding so quickly and well. My respect for this company has increased tremendously, seeing how they look after their customers. Not every company is like that. It made my day, and I thought I should mention this to balance out the frustrated post.